Step 1 · Inventory
What actually needs doing.
What we do, in detail
Four services, all delivered as results rather than as people placed with you.
Program 01 · Output, not a desk
Back-office and administration
The distinction matters here more than anywhere. We take on a defined body of administrative work and deliver it, rather than sitting in your office under your instruction, which would be the supply of personnel that Belgian law prohibits. In practice it also works better: a task with a definition and a deadline gets finished, whereas a person in a chair absorbs whatever arrives.
Step 2 · Define
Deliverables and deadlines.
Step 3 · Deliver
Under our own direction.
Step 4 · Report
What was done, in writing.
Step 1 · Mandate
Objective, period and authority.
Step 2 · Take hold
Of what is actually happening.
Step 3 · Run it
Reporting as agreed.
Step 4 · Hand over
Documented, to whoever follows.
Program 02 · A mandate, not a job
Interim management
An interim mandate is written down: what is to be achieved, over what period, with what authority and reporting to whom. We work as an independent undertaking on that mandate rather than as an employee in your hierarchy, which keeps both of us out of the reclassification and staff-supply problems that informal arrangements create.
Program 03 · The real process
Process review
The written procedure and the real one differ in almost every business, and it is the real one that produces the delays. We reconstruct it with the people doing the work, because a review based on the official chart rearranges boxes and changes nothing. Then we say which steps should be removed rather than improved.
Step 1 · Observe
How the work really flows.
Step 2 · Bottlenecks
Where it stops, and why.
Step 3 · Remove
Before automating or adding.
Step 4 · Document
So it survives us leaving.
Step 1 · Map the group
Entities, flows and gaps.
Step 2 · Central view
Reporting that covers all of it.
Step 3 · Coordinate
What falls between companies.
Step 4 · Refer
Accounting and tax to the ITAA.
Program 04 · For small groups
Head office functions
Small groups often run several operating companies with no central function at all, so coordination happens in the owner's head and nowhere else. We provide that central support: consolidated reporting, coordination between entities, and oversight of the things that fall between companies. Accounting and tax for those entities stay with an ITAA-registered professional.
Got something that needs taking off your desk?
A free first meeting to scope it, with no obligation.